Support/FAQs2018-03-20T16:15:13+00:00
The Facebook login button isn’t working or I can’t see it.2019-01-17T18:38:22+00:00

If the button does not appear or doesn’t work, you can retrieve your username and password on the account login page.

If I Delete My Facebook Can I Still Access My Program?2018-10-11T16:03:15+00:00

Yes! Just contact us and we will send you your username and temporary password.

My Credit Card Transaction Isn’t Going Through2018-05-31T01:58:00+00:00

If you live outside the United States many credit card companies block payments to protect you against fraud and you have to call them to authorize payments to the US.

What if I Don’t Have a Specific Piece of Equipment2018-05-22T05:30:57+00:00

Not to worry, we realize you can’t have everything in your workout facilities. For that reason, we have a substitution list that you can consult.

How Do I Contact You?2018-05-20T16:58:08+00:00
Do You Offer Packages of Programs For Gyms?2018-03-20T16:54:46+00:00

Yes! We do offer program packages for Gyms at very affordable rates. Let us do the work and save that time for your other pressing needs. Introduce some of our more specialty programs to attract new members and demographics: Military, Boot Campers, Kettlebell Enthusiasts…etc. Contact us and we can discuss building a package that is right for you!

My Program Says Today is a Rest Day, but I Want to Work Out.2020-01-15T18:34:38+00:00

Rest days are essential in working out to give your body a chance to recover. Some programs have designated days of the week where you know there is a rest day.  When you find that you are on a rest day but need to work out, our suggestion is to either 1) When you sign up start on the week before, 2) Go to a Day you haven’t done, or 3) Try something new from our library of programs.

Do You Charge on a One-Time or Recurring Basis?2020-01-15T18:38:33+00:00

This is a subscription service, where you can sign up for 1, 3, 6 and 12 month terms. You will be billed on the anniversary of your cycle.

I’m a Paid Member, But it Says I Don’t Have Access.2018-03-20T16:28:45+00:00

There is a chance that your automatic payment didn’t process and the system is denying access check your card and update it in your profile. If that is not the case there may be an issue with your account in which we ask you to contact us so we can resolve.

How Do I Access My Workouts?2020-01-15T18:35:41+00:00

When you are logged in, your account page will display the workouts you are subscribed to.